Shipping policy

Effective Date: July 5, 2026

Order Processing

At Harrison House Co, every order is carefully prepared with quality and attention to detail.

Processing times vary depending on the products included in your order.

  • Ready-to-ship items typically ship within 1–3 business days.
  • Made-to-order items, including apparel and certain specialty products, typically ship within 3–5 business days.

If your order contains multiple product types, items may ship separately to ensure the fastest delivery whenever possible.

Processing times do not include weekends or U.S. holidays.

Shipping Methods

Orders are shipped using trusted carriers including USPS, UPS, or FedEx, depending on package size, destination, and the fastest available service.

Tracking information will be emailed as soon as your shipment is on its way.

Shipping Rates

Shipping costs are calculated automatically during checkout based on your order and delivery address.

Throughout the year, Harrison House Co may offer free shipping promotions or other shipping specials during select events and seasonal sales.

Domestic Shipping

At this time, Harrison House Co ships within the United States.

International shipping may become available in the future.

Multiple Shipments

Because we partner with different production partners for certain products, your order may arrive in separate packages.

If this happens, you'll receive tracking information for each shipment.

Digital Products

Digital downloads are delivered electronically and are not shipped.

Access instructions will be provided immediately after purchase whenever applicable.

Incorrect Addresses

Please double-check your shipping address before placing your order.

If an order is returned because of an incorrect or incomplete address provided during checkout, additional shipping charges may apply to resend the package.

Lost or Delayed Packages

Once a package has been accepted by the shipping carrier, Harrison House Co is not responsible for carrier delays caused by weather, holidays, customs, or other circumstances outside our control.

If your tracking indicates a package has been delivered but you have not received it, we recommend contacting the carrier first. We're always happy to help point you in the right direction whenever possible.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 14 days of delivery at Hello@HarrisonHouse.co.

Please include:

  • Your order number
  • Photos of the product
  • Photos of the packaging
  • A brief description of the issue

We'll work quickly to make things right.

Returns & Exchanges

Because many of our products are handmade or produced specifically for your order, we generally cannot accept returns or exchanges for:

  • Ordering the wrong size
  • Changing your mind
  • Color preference
  • Buyer error

If your item arrives damaged, defective, or incorrect, we'll gladly help resolve the issue.

Questions

If you have any questions about your order, feel free to contact us anytime.

Email: Hello@HarrisonHouse.co